Shipping policy
Shipping Policy
Last updated: August 12, 2026
This policy applies to all orders placed with FURVIA.
Where we ship
We currently ship to the United States only.
Where your order ships from
Most of our products are packed and dispatched by our fulfilment partner in China and shipped directly to you.
A small number of items currently ship from a warehouse inside the United States. Where that applies, it is stated on the product page along with its own delivery estimate. Stock locations can change without notice — if an item moves back to our partner in China, the longer estimate below applies.
Processing time
Orders are typically processed and dispatched within 1–3 business days. Orders placed on weekends or public holidays begin processing on the next business day.
Estimated delivery time
6–12 days after dispatch for items shipping from China.
3–8 days after dispatch for items that currently ship from within the United States.
This is an estimate, not a guaranteed delivery date. Customs processing, carrier delays, weather, busy shopping periods, and incomplete addresses can all push delivery beyond this range.
Shipping rates
- Orders under $35: $4.95
- Orders of $35 or more: free shipping
We offer one shipping speed. We don't offer express or expedited delivery.
Tracking
You'll receive a tracking number by email once your order is dispatched.
Tracking often takes a few days to begin showing updates after dispatch. This is normal and doesn't mean your parcel is lost.
Customs, duties, and import charges
The United States no longer applies a duty-free threshold to low-value imported goods, so this is worth being clear about.
Import duties are already included in the price you pay at checkout. Our fulfilment partner ships to the United States on delivered-duty-paid terms, which means there is normally nothing further to pay when your parcel arrives.
We can't control how an individual parcel is assessed at the border, so we won't promise this can never change. If you are ever asked to pay a charge on delivery, email jashilg6@gmail.com with the paperwork and we'll sort it out.
Orders with more than one item
Orders containing more than one product may be sent in separate parcels and arrive on different days. The shipping charge shown at checkout covers your whole order.
Incorrect or incomplete addresses
Please check your shipping address carefully at checkout. We can't change an address once an order has been dispatched.
If a parcel is returned to our fulfilment partner because the address was wrong or incomplete, we can arrange to send it again once you cover the additional postage, or refund your order minus the original shipping cost.
Lost or delayed parcels
If your tracking shows no movement for 21 consecutive days, or the carrier confirms your parcel is lost, email jashilg6@gmail.com and we'll replace or refund your order.